Returns & exchanges

We gladly accept returns, exchanges, and cancellations

Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


  • Refunds will be processed within 7 days after we receive your package.
  • The refund will be issued to the original payment account within 10 business days.
  • The original shipping fee and insurance are non-refundable.

    Important Notice

    • Please do not send your return to the sender's address on your package.
    • Please make sure you don't include non-our items in your return package. We will not be responsible for sending back those items to you.
    • If you have any issues with your return, you must contact us within 90 days after your order was first placed.

      Questions about your order?

      Please contact us if you have any problems with your order.